Our hearts go out to everyone who has been personally affected by coronavirus (COVID-19). With the increase in concern surrounding the COVID-19, we want to assure you that Riva Dermatology continues to monitor the situation, and our focus remains on the health and well-being of our employees and our patients. We anticipate that our office hours will have to be adjusted, and some of our offices may have to close temporarily due to staffing shortages as we make our way through these unprecedented circumstances.
For appointment changes and cancellations, please let our office know as soon as possible so that we can best accommodate the needs of all our patients in the most timely manner. We are deeply grateful for your flexibility and assistance with these matters.
If anyone becomes aware of an individual with a confirmed case of COVID-19, they should contact the CDC or local health department immediately. This is a rapidly evolving situation and we will continue to follow the lead of our public health authorities at this important time and update you with any pertinent information regarding a change of policy here in our offices.
We have also implemented additional measures to help protect you from exposure to COVID-19, including:
- Disinfecting common surfaces more frequently, specifically lobbies, front desks, exam rooms, restrooms, doorknobs, and more;
- Making hand sanitizers available in our common areas, and disinfectant wipes upon request;
- Increasing communications and reminders with our guests, employees and partners on important health and safety measures;
We remind everyone of the prevention methods recommended by the Centers for Disease Control (CDC) for health and hygiene.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water aren't available, use an alcohol-based sanitizer that is at least 60% alcohol.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Two excellent resources for further information on the coronavirus can be found at the site for the Centers for Disease Control at https://www.cdc.gov/coronavirus/2019-ncov/ and at the site for our North Carolina Dept. of Health and Human Services at https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina
Updates for our office hours and policies can be found on our home page.